Privacy Policy (UK GDPR)

Last updated: 10 November 2025

This Privacy Policy describes how One Day Business Intelligence LTD ("we", "us", or "our") collects, uses, and protects personal data when you use https://onedaybi.com (the "Website") and our services.

1. Who we are

Legal entity: One Day Business Intelligence LTD
Registered address: Henleaze House, 13 Harbury Road, Bristol, England, BS9 4PN
Company number: 16779647
VAT number: To be added
Data protection contact: One Day Business Intelligence LTD — hello@onedaybi.com

2. What personal data we collect

Contact data: name, email, phone, company, role
Usage data: pages visited, links clicked, session duration, device/browser (via analytics)
Marketing data: newsletter preferences, downloads, event registrations
Communication data: messages submitted via forms, emails, or scheduling tools (e.g., Calendly)

We do not intentionally collect special category data. Please do not submit sensitive information via forms.

3. How we collect data

Forms you complete on the Website
Scheduling tools (e.g., Calendly)
Email or phone interactions
Cookies and similar technologies (see Cookie Policy)
Analytics tools (e.g., Google Analytics 4, Microsoft Clarity)

4. How we use personal data (lawful bases)

Provide and operate the Website and services (contract, legitimate interests)
Respond to enquiries and schedule consultations (contract, legitimate interests)
Send newsletters and resources with your consent (consent)
Improve Website performance and security (legitimate interests)
Comply with legal obligations (legal obligation)

5. Sharing your data

We may share data with trusted processors strictly for the purposes above, including:

Cloud hosting and analytics providers (e.g., Microsoft, Google, Vercel/Azure)
CRM/marketing providers (e.g., HubSpot/SendGrid/Mailgun)
Scheduling provider (e.g., Calendly)

We require processors to safeguard your data and process it only under our instructions.

6. International transfers

Where providers store data outside the UK/EEA, we rely on appropriate safeguards (e.g., UK IDTA/Addendum, SCCs, or adequacy decisions). Details are available on request.

7. Data retention

We keep personal data only as long as necessary for the purposes above. Typical retention: marketing contacts up to 24 months of inactivity; contractual records kept to meet legal requirements. We periodically review and delete data that is no longer needed.

8. Your rights

Under UK GDPR you have the right to access, rectify, erase, restrict, object, and data portability. You may also withdraw consent at any time where processing is based on consent.

To exercise rights, contact hello@onedaybi.com. We will respond within one month.

9. Cookies and similar technologies

See our Cookie Policy for details on cookie categories, purposes, and how to manage preferences.

10. Security

We use technical and organisational measures appropriate to the risk, including encryption in transit, access controls, and monitoring. No method is 100% secure; we encourage you to use unique, strong passwords and keep your software updated.

11. Children’s privacy

Our Website is not intended for children under 16. We do not knowingly collect data from children.

12. Contact

Questions or requests regarding this policy: hello@onedaybi.com.

13. Changes to this policy

We may update this policy from time to time. Material changes will be announced on the Website. The latest version is always available at https://onedaybi.com/privacy.